Modern IP-based phone systems replace legacy analogue PBX systems and lines with Internet based phone services.
VoIP (Voice over Internet Protocol) offers an alternative to traditional office telephone systems in a phone service that runs over the Internet rather than analogue phone lines.
Traditional phone systems use analogue PSTN lines and for a complex system multiple lines would be needed. PSTN lines are costly and are being phased out completely by 2027.
IP Phone systems requiring only a connection to the Internet offer significant cost benefits in terms of proprietary hardware required and long term costs of running an on-premises PBX system.
As you only need an Internet connection, it also enables access to all the functionality of a business phone system while working from remote locations.
VoIP phone systems are flexible and powerful and offer all the advantages of a traditional PBX. You can hold and transfer calls, set up virtual receptionist menu systems to route calls, and take voicemail messages.
Internet-based
Internet-based system, only needs broadband. Monthly rental instead of a large one-off cost.
Flexible phone system
Voice menus, transfer calls, answering machine, secure voicemail, messages-to-email, music-on-hold and many other powerful features.
Reduced costs
Fewer hardware requirements, use IP telephones, mobiles or software phones.