- Core Router Maintenance
- Emergency Maintenance
- Issue contacting Gradwell Teams
- Planned Maintenance: Interxion PDU swap
- Migration of DNS Caches
- Inbound Call Failures
- Support Teams unavailable
- Third Party Planned Works: Virgin Media – Software Upgrade on National Infinera Core
- Incident: Vodafone leased lines
- Support Teams unavailable
- LINX Internet Exchange Migration
- Total Loss of Service on Some Connectivity Lines
- Telehouse West - Leased Line Maintenance
- Outbound calls via Gradwell SIP Trunks
- Inbound & Outbound Call Failures
