Voice-over-IP, easy phone system services over the Internet.
VoIP (Voice over Internet Protocol) offers an alternative to traditional office telephone systems. Internet based phone services provide a flexible, cost effective phone system.
Fewer physical telephone lines are required, and instead of a large one-off cost for a traditional phone system you pay a monthly rental instead.
As the services are based on the internet, you can make calls anywhere you are working with all the power and functionality of a phone system, including voice menus and call forwarding for instance.
You can use your mobile to make, receive or transfer calls via the system whilst you are away from the office.
Internet-based system, only needs broadband. Monthly rental instead of a large one-off cost.
Flexible phone system
Voice menus, secure voicemail, answering machine, messages-to-email, music-on-hold and many other powerful features.
Fewer hardware requirements, use IP telephones, mobiles or software phones.
* Excluding call charges.
Prices are correct as of March 2016.
* Peak: 8am-6pm UK London time.
** Calls to numbers in this range start at the specified prices. Charges to some numbers will vary.
All fees are stated excluding VAT.
Calls between your VoIP-enabled offices are free.
Call to anyone else on Gradwell VoIP are free.
Calls are billed by the second, and there is a minimum call charge of 1.5 pence on all calls except freephone calls.
Inbound calls to 0800 and 0808 numbers are charged at the following pence per minute rates dependent on originating source:
UK Landline – 3.0
UK Mobile – 6.0
UK Payphones – 200
Calls that are diverted to land lines are charged at standard rates.