Broadband (FTTC & ADSL)

Fast and reliable unlimited broadband via Fibre-to-the-Cabinet (FTTC) or ADSL where available. Bonded ADSL lines are available where additional speed and resilience is required but Fibre is not available.

Fibre offers speeds of up to 80Mb download and 20Mb upload.† ADSL accounts are available in a range of bandwidth options including unlimited. Bonded ADSL offers a higher-speed option in non-FTTC areas. Create always-on Virtual Private Networks (VPNs) to link multiple premises for data exchange.

Maximum speed available (depends on location and exchange) and no long term contracts for ADSL/ADSL2+ accounts. Simultaneous telephone line and broadband installation is also available, please see telephony for PSTN line information.

 

 

 

 

Leased lines and EFM (Ethernet First Mile) are also available.

 

* Available from WBC Exchanges Only.

† FTTC connection technology depends on enabled exchange and street cabinet. Connection speed varies and depends on distance to street cabinet and other factors. A minimum contract period of 12 months applies.

‡ The monthly allowance for Family packages is consumed between 08:00hrs and 00:00hrs Monday to Friday. Bandwidth usage outside of these times is uncharged. The Family packages receive priority over Business packages between 20:00hrs and 00:00hrs Monday to Friday.

** The monthly bandwidth allowance for Business packages is consumed between 08:00hrs and 20:00hrs Monday to Friday. Bandwidth usage outside of these time periods is uncharged. The Business packages receive priority over Family packages during allowance times.

†† ADSL2+ or ADSL1 connection technology depends on enabled exchange. Connection speed varies and depends on distance to exchange and other factors.
ADSL2+ download speeds are up to 24Mbps, and upload speeds uncapped but typically up to 1Mbps.
ADSL1 download speeds are up to 8Mbps, and upload speeds uncapped but typically up to 1Mbps.

‡‡ Excludes the monthly rental fees for the 2 x PSTN lines. Line rental is £12.50 PCM ex VAT for business PSTN lines and £11.50 PCM ex VAT for residential PSTN lines. See telephony for more information.

*** The monthly bandwidth allowance for bonded broadband packages is consumed between 08:00hrs and 20:00hrs Monday to Friday. Bandwidth usage outside of these time periods is uncharged. The bonded packages receive priority over standard Family packages during allowance times only.

††† Requires 2 BT PSTN lines. See telephony for PSTN new line information.

‡‡‡ Requires 2 BT PSTN lines with active Enta ADSL accounts.

All the bonded broadband packages include Elevated Best Efforts (EBE). This guarantees a minimum throughput of 3Mbps over the BT network subject to line sync rate. This minimum level of service is guaranteed for 90% of the time over the busiest 3 hours of the day as measured over the last 7 days. WBC based ADSL1 connections provide an uncapped upload speed but customers may expect to see up to 1Mbps. Download speeds are up to 8Mbps. WBC based ADSL2+ connections provide an uncapped upload speed but customers may expect to see up to 1Mbps. Download speeds are up to 24Mbps.

All managed bonded broadband connections are subject to a minimum contract period of 12 months.

Activation fees may apply for FTTC and ADSL accounts. Hardware not included.